Providing good service to your customers is always an effective way to get them coming back. But if you want to build a strong customer base, you need to take it a step further. This is where having a good customer loyalty program will help. Discover how you can build one for your business and […]
Customer Loyalty Program: Keep patrons coming back! Read More »
Sales is the lifeblood of any company. After all is said and done, we will always look at the bottomline. That is why sales leads are hugely important. But how do you effectively use these leads and reach out to potential customers? Let’s explore the various strategies and tips for effective appointment setting with leads
Appointment Setting: The Secrets That Will Attract More Prospects Read More »
Facebook, Instagram, and Twitter are some of the most popular social media platforms we use daily. Updating, curating, and managing each one takes effort and time. So to help keep you organized, we’ve researched the best tools you can use to manage your social media presence. We’ll look at social media management and understand how
Top Social Media Management Tools Read More »
Artificial intelligence continues to make its presence known in the business arena. That is to say, it shapes how we conduct our work processes. It streamlines our business solutions and enhances the efficiency and productivity of our organization. There is vast potential in the use of AI for quality assurance. It redefines parameters for automation,
How AI is Elevating Quality Assurance for Customer Support Read More »
“No” is not a taboo word in the customer service industry. It comes with the territory and it also comes with its challenges. It is a road you tread lightly for fear of offending the customer and earning their ire. While you have been told to equate customer support with exceeding customer expectations and keeping
How to say “No” to a Customer Read More »